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Product Details
Is your iPhone XS charging port not working? If it feels loose, only charges at an angle, charges on and off, won't connect to a computer or isn't charging at all, a new charging port (also called the charger port or Lightning dock connector) is usually the repair you need.
This Lightning dock flex cable is the complete charging port assembly for the iPhone XS (A1920, A2097, A2098, A2099 and A2100). It also carries the bottom microphone and the loudspeaker connector, so it can fix audio problems such as callers not hearing you.
100% guaranteed to never show "This accessory may not be supported by iPhone" on official Apple products with our charger ports.
Part Includes:
- Lightning connector
- Microphone
- Loudspeaker connector
- Taptic Engine socket
- Flex cable
- 12 Month Warranty
Please Note
Does NOT fit iPhone X, XS Max or XR. They look alike but use different ports. Check in Settings, General, About for your model.
Please Note
The port colour only shows inside the port and can't be seen from the outside. Choose a light or dark one to suit the inside of your current port.
Please Note
This repair requires the removal of the logic board to reach the port. Watch the video in Installation Help before you start.
Specifications
- Part Number: 821-01363
- Type: Charging Port Dock Flex Cable
- Connector: Lightning
- Microphone: Yes, 1 bottom microphone
- Colours: Black and Silver
- Compatible Models: iPhone XS (A1920, A2097, A2098, A2099, A2100)
- Pairing: Not needed. The charging port isn't a paired part, so no Unknown Part message.
- Warranty: 12 Months
Compatible Model Numbers
iPhone XSModel Number (A Number)
- A1920
- A2097
- A2098
- A2099
- A2100
iPhone XS Model NumbersHow do I find my Model number?
Model Identifier
- iPhone11,2
EMC Number
- EMC 3218
- EMC 3232
- EMC 3233
- EMC 3262
Device Number (M Number)
- MT952
- MT982
- MT9C2
- MT942
- MT972
- MT9A2
- MT962
- MT992
- MT9D2
- MT8V2
- MT8Y2
- MT922
- MT8U2
- MT8X2
- MT912
- MT8W2
- MT902
- MT932
- MT8K2
- MT8N2
- MT8R2
- MT8J2
- MT8M2
- MT8Q2
- MT8L2
- MT8P2
- MT8T2
- MTA12
- MTA82
- MTAD2
- MTA02
- MTA72
- MTAA2
- MTA22
- MTA92
- MTAF2
- MTAH2
- MTAN2
- MTAU2
- MTAG2
- MTAL2
- MTAR2
- MTAJ2
- MTAQ2
- MTAV2
- MT9F2
- MT9J2
- MT9M2
- MT9E2
- MT9H2
- MT9L2
- MT9G2
- MT9K2
- MT9N2
- MTAX2
- MTE12
- MTE42
- MTAW2
- MTE02
- MTE32
- MTAY2
- MTE22
- MTE52
- MT9Q2
- MT9U2
- MT9X2
- MT9P2
- MT9T2
- MT9W2
- MT9R2
- MT9V2
- MT9Y2
Installation Help
Check out the video above or the step by step guide below for assistance with this repair
iFixit iPhone XS Lightning Connector Assembly Replacement Guide
Here are some tools you may need to help you complete the repair.
- P2 Metal Pentalobe 0.8mm Screwdriver Tool
- Y000 Metal Triwing Tri-Point 0.6mm Screwdriver Tool
- #000 1.5mm Metal Phillips Screwdriver Tool (PH000)
- Large Blue Suction Cup Opening Tool
- Mechanic AK-15 King ESD Anti-Static Stainless Steel Red Curved Tweezers
- iGadget Plastic Triangle Opening Picks (set of 5)
- 5x iGadget Plastic Flexible Opening Cards
- Nylon Antistatic Spudger Pry Tool
- Or get the P2, Y000 and #000 screwdrivers, suction cup, tweezers, opening pick, opening card and spudger together in our 8 Piece iPhone Repair Toolkit
- Metal Stand-Off 2.5mm Screwdriver Tool
- iSclack Evo (Gen 3) Suction Cup Opening Tool for phones and tablets by Dottorpod
- uFix iOpener Microwaveable Heated Bag Opening Tool
- iHold Evo Screen Holding Opening Tool for iPads and iPhones with USB-C Adapter by Dottorpod
- iGadget Plastic Alcohol 200mL Bottle with Pump Top
- iPhone XS OLED Waterproof Adhesive
- iPhone X/XS Replacement Battery Adhesive
Here are some helpful tips to assist you in completing a safe repair on your device. If you are unsure of something or have any questions, please feel free to contact us either by phone (0508 IGADGET) or by email
- Drain the battery below 25% before you start on this repair
- Always power down your device prior to working on it
- Always track your screws to avoid putting back in the wrong place and damaging your device. There are two 6.9mm P2 pentalobe screws at the bottom edge, then many Y000, Phillips and standoff screws of different lengths inside. You can draw a picture of your phone and tape the screws to the right places or use a screw mat
- Warm the bottom edge of the screen and lift it with a suction cup. Slide an opening pick in no more than 3mm deep, release the glue and clips along the top edge and open the screen like a book from the left side
- Make sure you always unplug the battery before attempting any component removal. Remove the connector bracket (four Y000 screws and one Phillips screw), lift the battery connector and bend it away from the socket, and take care not to tear the black seals around the board connectors
- On the iPhone XS the charging port sits under the logic board. Remove the screen, the brackets over the Taptic Engine and loudspeaker, the loudspeaker, the Taptic Engine, the battery, the rear and front cameras, then lift out the logic board. Don't forget to remove the SIM tray before removing the logic board. Fit new battery adhesive when the battery goes back in
- The loudspeaker's adhesive gasket is not reusable, so clean off the old one and fit a new gasket when you refit the speaker
- The barometric vent cover beside the port is held by two standoff screws, and the port by one Y000, one standoff and two Phillips screws. The flex cable is glued down, so warm it and peel it up slowly. Lift the microphone out of the frame first, and seat the new microphone into its cut-out when fitting the new port
- The connector to the logic board can be tricky to align correctly so it fits into place. We recommend taking a pencil and tracing the original charging port so you know exactly where it gets positioned and lining the new charger port within the pencil lines
- Before closing the phone, test that it charges, connects to a computer and that the microphone and loudspeaker work (record a voice memo and play it back)
- Opening your iPhone XS breaks its factory water-resistance seal. Clean off the old adhesive with isopropyl alcohol and fit new screen adhesive when you close it up
What’s In The Box
- 1x iPhone XS Replacement Charging Port Flex Cable

In Stock